Troubleshooting

Most monitoring problems come down to a missing opt-in, a release that doesn't match, or a filter hiding what you're looking for.

To check your connection, look at the Monitoring tab's connection settings and send a test event from the Logs tab. The CLI can do both from a terminal.

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Issues and grouping

Stack traces and releases

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Alerts and uptime

Still stuck

Contact support with your project's name, the request ID or event ID, and the time it happened.