Legal
Cookie Policy
Last updated
1The short version
This site can measure how it is used, and asks before it does. Nothing measures you in the dashboard or on the documentation sites we host for our customers, and there is no advertising pixel and no third-party chat widget on any of them.
Here, allowing analytics loads Google Tag Manager, and through it Google Analytics 4. Refuse and neither is on the page at all — not in a reduced mode, not waiting for a signal; the request is never made. Refusing takes the same single click as accepting, and switching the category off afterwards deletes what it set. The necessary cookies and the browser storage listed below sit outside that choice entirely: each is either required to sign you in or a preference held in your own browser, and neither needs your permission under the ePrivacy Directive or the UK PECR.
3Browser storage
Some preferences are kept in your browser’s local or session storage rather than in a cookie. Storage is not sent with every request the way a cookie is, so these values stay on your machine unless a feature explicitly needs them.
| Name | Where | What it does | Lifetime |
|---|---|---|---|
| octri:cookie-consent | This site | Your answer to the cookie banner, with the date you gave it, so we can honour it and know when to ask again. | 6 months, then we ask again |
| docs_visitor_id | Documentation sites | A random identifier that holds an Ask-the-docs conversation together across messages. Not linked to a name or an email address. | Until you clear site data |
| docs:sidebar-width | Documentation sites | Remembers how wide you dragged the sidebar. | Until you clear site data |
| nav-tree-collapsed | Documentation sites | Remembers which navigation sections you collapsed. | Until you clear site data |
| docs-playground-left, docs-playground-mid | API playground | Remembers your panel layout in the request builder. | Until you clear site data |
| Feedback and banner markers | Documentation sites | Records that you already voted on a page, or dismissed a status banner, so you are not asked twice in the same visit. | Until you close the tab |
The only one of these that reaches our servers is the Ask-the-docs visitor id, and only when you send a chat message. It lets a conversation keep its thread. Chat sessions are deleted after 7 days, as described in the Privacy Policy.
4What you get to choose
The banner covers three groups. Only two of them are yours to decide, because the third is what makes the site work at all.
- Necessary. Signing you in, keeping that session safe, and remembering how you left a page. Always on, and listed in full in the two tables above.
- Analytics. Which pages get read and how people found them, so we know what to write next. Google Analytics 4, loaded through Google Tag Manager. Off until you turn it on.
- Marketing. Whether a campaign or an ad is what brought you here. Off until you turn it on.
A choice stands for six months, after which we ask again. Change it whenever you like from Cookie settings at the bottom of any page: switching a category off deletes the cookies it had set. If your browser sends a Global Privacy Control signal we read that as a refusal and do not ask, unless you overrule it yourself from that same panel.
5Third parties
Three places a third party’s cookie can appear. The first is on this site and needs your permission; the other two happen only when you go to them:
- Google, through Tag Manager and Analytics 4, if you allow the analytics category. The two cookies that sets are in the table above, and what Google may do with them is governed by its own policy. Your choice is passed on with Consent Mode, so a refusal reaches the tag itself rather than stopping at our door.
- Paddle, our merchant of record, during checkout and in the billing portal. Their cookies are governed by their own policy.
- Google or GitHub, if you choose to sign in with one of them. That happens on their domain, under their policy.
Nothing else. The full list of vendors that process any data for us is on the subprocessors page.
6How to control them
Every browser lets you view, block and delete cookies and site data, usually under privacy settings. Clearing site data for an Octri domain signs you out and resets the preferences above.
Site data aside, the categories above are the faster route: Cookie settings at the bottom of any page reopens the banner, and a category switched off there is gone without touching your browser at all.
If you host documentation on Octri and add your own scripts through custom code, those scripts are yours. Any cookies they set are your responsibility to disclose to your readers.
7Contact
Questions about this policy: support@octri.dev. We update this page whenever we add or remove anything listed on it.